Cancellation Fee Policy

We do not have appointment fees for any day of the week!  Please note that as our Saturday appointments are the most desired, we do require a credit card upon booking your visit.  This card will only be charged if you do not come to your visit or have not given us a 24-hour notice of your cancellation.  The cancellation fee (without 24 hour notice) is $50.

Confirmation Policy

Please note that for our Saturday appointments, we also do require a verbal or text confirmation from each client to verify their time slot.  We typically contact each client on the Wednesday before their Saturday appointment to aid in this process.  So if you get a text or voicemail from a friendly TWD-ette to confirm your Saturday visit, we do need to be contacted back to officially confirm your appointment.  If we do not hear back from our Saturday clients by Friday afternoon, we will make the assumption that the appointment is no longer needed and we will fill the appointment with a client on our waiting list.