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The stylists do not work on commission at The White Dress.  We believe in working as a cohesive team, in a positive environment, and we all love to help each other find that perfect dress for every bride that comes to TWD, without worrying about a paycheck.  That being said, tips are certainly always appreciated, but never required.  Do what feels right for you and the service you received.  If you decide to tip, it can be done when you pay for your perfect dress, or it can be paid in cash, if you wish!

Of course the most important part of your wedding day look is the dress itself.  Of course!  And you can’t very well style a look without the all-important dress.  (Well, unless you are the type of girl that likes to buy shoes first, outfit second.  Hey, sometimes we do it too!)  However, we also think that the fun shouldn’t stop after you find your perfect dress!

Remember playing dress-up when you were a little girl?  Well, we liken the time post-wedding-dress-search to that, but just more grown up.  And of course, a whole lot more fun since you will actually get to wear your “dress up” looks!   The moral of the story?  Our Bridal Style Experts are there to help you every step of the way – from landing your amazing dress, to finding that perfect veil, those statement earrings, or a fabulous bracelet.  Because every girl knows that accessories are the one way to make an outfit truly yours.

Sometimes.  When shopping at The White Dress during the winter months and on rainy days, we do ask our guests to take off their shoes before stepping out onto the main floor where our wedding dresses are located.  This small gesture helps keep the shop – and therefore the wedding dresses – much cleaner and nicer for all of our girls who come in to try on the gowns.  (Some of our guests prefer to bring their own slippers or cozy socks to wear while they are here.)  If you are unable to remove your shoes, just let us know – we also provide shoe booties if so desired.

Many thanks for your willingness to help us out!

Well, there are lots of words of advice on this one, and we are sure you have read all of it before. But we do have a few pointers that we think make any visit and bridal appointment to The White Dress easier:

• Be ready to climb into and out of dresses for an hour or so.  This may sound like silly advice – especially if you are like us and can’t imagine a better time spent than trying on lovely white gowns – but it is true that trying on one dress after another can be tiring.  So if you know that you are the type of gal who has a short attention span when you are thirsty, for example… well let’s just say that it doesn’t hurt to come prepared.
• Keep it simple.  Remember that trying on a bunch of dresses sometimes entails getting a little bit messy.  For example, your makeup will likely smudge and your hair may get a bit ruffled.  So it is best to keep hair and makeup simple for trying on gowns.
• Have an open mind.  Ok, we admit it – we have said this already.  But we felt it important enough to mention again!  We encourage our brides to try on things they may not have thought about; you just never know what your dream dress will be until you try it on!  And remember that our bridal style experts are there to help guide your appointment and help narrow down dress options and pull from our inventory of dresses that suit your best features!
• Bring the VIPs.  Many of our brides are surprised to find “the one” on their first visit to TWD, so it is important to have the people you need with you to say yes comfortably!  It is impossible to create that magical moment of finding your wedding dress and we don’t want any bride to not miss out on that moment just because someone important to her is not here.  We fully encourage the use of technology (Facetime, Zoom, etc.) if you have a VIP not present when you find “the one”!  And then bring him/her back so he/she can see the dress in person at a later date.
• And if you are looking for even more advice, be sure to check this article out!

Each visit typically takes about an hour and a half.  We hate to rush the process (we’d love to play dress up all day if we could!) but during busy days, we try to remain on schedule in order to give each girl enough time to get the full TWD experience.  That being said, on days in which we aren’t as busy (i.e., weekdays) our appointments can sometimes last longer!  Oh, and we never place a limit on the number of dresses you can try on!  However, most brides are able to try on 10-15 dresses in this time frame, ultimately finding “the one”!

Depending on the number in your entourage, we can probably accommodate you and your guests.  If you have a very large group (over 6 people), we recommend calling ahead so we can plan for your group.  You can also consider renting out the entire salon for a larger group – check out this fun option on our Appointments page!

First and foremost, an open mind!  For most girls, wedding dress shopping is the first time they will try on full-length all-white(ish) dresses, so it is best to keep your mind open to all the wonderful wedding dress possibilities.  You just never know which dress could be it!

In terms of tangible items though, you can use the following list as a guideline, but please keep in mind that none of these items are absolutely necessary for your visit!

• Any undergarments you plan to wear on your big day (shape wear, strapless bra, bustier, etc.)
• Wedding day shoes

Also, don’t forget to bring photos of bridal dresses you love, if you haven’t already shared your Pinterest page with us!  We absolutely love to hear and see our bride’s visions for their big days and their wedding dresses!

That depends!  For during the week appointments, we recommend calling at least 1-2 weeks in advance to book your visit.  Please note however, that if you are planning on a Saturday visit, it is best to book that at least 3-4 weeks in advance as that is our most desired day.  Also, we do often have a cancellation list for Saturday appointments.  This is an option if we are booked for the day and time you are hoping for.

Cancellation Fee Policy

We do not have appointment fees for any day of the week!  Please note that as our Saturday appointments are the most desired, we do require a credit card upon booking your visit.  This card will only be charged if you do not come to your visit or have not given us a 24-hour notice of your cancellation.  The cancellation fee (without 24 hour notice) is $50.

Confirmation Policy

Please note that for our Saturday appointments, we also do require a verbal or text confirmation from each client to verify their time slot.  We typically contact each client on the Wednesday before their Saturday appointment to aid in this process.  So if you get a text or voicemail from a friendly TWD-ette to confirm your Saturday visit, we do need to be contacted back to officially confirm your appointment.  If we do not hear back from our Saturday clients by Friday afternoon, we will make the assumption that the appointment is no longer needed and we will fill the appointment with a client on our waiting list.

Appointments are preferred at The White Dress in order to give you the best service and experience.  And as much as we want to be able to work with every girl that enters the shop, priority is always given to our appointments.  Remember, appointments can sometimes be made the same day!  Just give us a call before you plan to come in and see what time might work best for us to pamper you!

Need a few helpful hints for scheduling appointments?  Sure you do!  If you are looking for a Saturday appointment, you may want to schedule that at least 3-4 weeks in advance as that is our busiest day of the week and it books out pretty far in advance!  If you are looking to come visit the store on an evening, TWD is open until 7 pm on Wednesday and Thursday.  Those are also pretty coveted time slots, so be sure to plan at least a few weeks in advance for those appointments.  And finally, if you are hoping for a quiet appointment when the shop isn’t hopping, be sure to consider a weekday appointment!

And don’t forget that you can always schedule your visit with The White Dress right here on our website – just click on the link in the right side bar, or click here to request your visit!  A TWD Bridal Style Expert will call or text you to confirm your visit shortly.